MTU ISO Password

1. What is the MTU ISO Password?
2. What is the MTU ISO Password used for?

1. Why do I keep getting redirected to the login page after logging in successfully?

1. What does "Could not connect to the Directory Server(s)" mean?
2. What does "Internal/Unknown Error!" mean?
3. What does "The two passwords must match!" mean?
4. What does "Your password must..." mean?
5. What does "Old password incorrect!" mean?
6. What does "Login ID was not found!" mean?

General Answers

1. What is the MTU ISO Password?
   Michigan Tech is deploying a new Initial Sign-On (ISO) Password that is, simply, a password to give you access to applications requiring it. It should not be set to the same password used to log into a computer in a computer lab or office.
   
   
2. What is the MTU ISO Password used for?
   The current list of applications using the MTU ISO Password is available here:
   
   MTU ISO Password Applications
   
   The long term goal is to further consolidate passwords to reduce the number of passwords that must be remembered by individuals as well as to increase the security of our systems.

Web Initial Sign-On Login Answers

1. Why do I keep getting redirected to the login page after logging in successfully?
   This can occur for a couple of reasons:
   
   
   • You have cookies disabled in your web browser. For Web Single Signon to work you MUST accept cookies in your web browser.
   • Your web requests are being routed through a web proxy that is modifying your source IP address. You will have to check this with your own ISP.

Error Message Answers

1. What does "Could not connect to the Directory Server(s)" mean?
   This error message indicates a problem with the service that stores your Campus Password. Please send a message to directory@mtu.edu if this message persists, or try again at a later time.
   
   
2. What does "Internal/Unknown Error!" mean?
   This message indicates a serious problem. Please send a message to directory@mtu.edu if this message persists, or try again at a later time.
   
   
3. What does "The two passwords must match!" mean?
   This means you have mistyped one of the passwords in either the "New Password" text box or the "Confirm New Password" text box. The password in these two text boxes MUST be the same. Please type your new password in both boxes again.
   
   
4. What does "Your password must..." mean?
   This message indicates you have violated one of the criteria for MTU ISO Passwords. Please read MTU ISO Password Criteria document.
   
   
5. What does "Old password incorrect!" mean?
   This means you have mistyped your old password when attempting to change your password. If you do not know your old password, please see your system administrator to have it reset.
   
   
6. What does "Login ID was not found!" mean?
   This means your login ID does not exist in the directory server. Please see your system administrator if you receive this message.
   
   

Submit any questions or comments to directory@mtu.edu.

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